1. General Policy Overview
Specifically, Royals Rent a Car provides a fair refund process for every rent a car lahore booking. Furthermore, our policy ensures total transparency for all our prestigious clients. Consequently, we aim to resolve all refund requests with professional efficiency. Notably, this policy applies to all bookings made through our website or local offices. Therefore, by using our services, you agree to the terms outlined below.
2. Cancellation Standards
2.1 Before Pick-Up
Notably, cancellations made 48 hours before the pick-up date qualify for a full refund. In addition, we offer a 50% refund for cancellations within 24 to 48 hours. Because we prioritize fleet readiness for every car rental lahore client, cancellations under 24 hours receive no refund. Ultimately, this ensures our vehicles remain available for other travelers.
2.2 After Pick-Up
Specifically, we offer a 50% refund for unused portions if you cancel within 12 hours of pick-up. Furthermore, Royals Rent a Car issues no refunds for vehicles returned after 12 hours of use. Consequently, we encourage clients to finalize their travel plans before securing a rent a car.
3. Returns and Late Fees
3.1 Early Returns
Notably, early returns over 48 hours before the end date may receive a partial refund. However, returning the car within the last 48 hours of the contract results in no refund. Because we manage a premium rent a car near me service, we must schedule maintenance strictly.
3.2 Late Returns
In addition, we allow a one-hour grace period for all late returns. Specifically, returns between one and four hours late incur a 10% daily fee. Furthermore, returns exceeding four hours result in a full daily rental charge. Therefore, please coordinate with our dispatch hubs to avoid extra costs.
4. Refund Processing
Specifically, we process approved refunds within 7 to 10 business days. Consequently, your original payment method receives the credit directly. Because we value accuracy, we handle bank transfers for all cash bookings. Notably, administrative fees remain non-refundable under all circumstances.
5. No Refund Situations
Ultimately, no-shows result in a total loss of the booking fee without exception. Additionally, any breach of our rent a car lahore with driver contract voids all refund rights. Because we enforce strict legal standards, illegal use of the vehicle terminates the agreement instantly. Furthermore, certain promotional offers remain strictly non-refundable.
6. Damage and Liability
Specifically, we deduct repair costs for vehicle damage from your security deposit. Furthermore, the renter remains responsible for any balance exceeding the deposit value. Because we prioritize fleet health, we do not issue refunds for journeys interrupted by negligence. Consequently, we inspect every rent a car thoroughly upon return.
7. Booking Modifications
Notably, we allow modifications to your car rental lahore booking based on vehicle availability. In addition, we refund the price difference if the new booking costs less. Because premium vehicles stay in high demand, higher-value bookings require immediate payment of the difference. Ultimately, we strive to accommodate your changing schedule.
8. Special Circumstances
Specifically, we assess refund requests for natural disasters or road closures on a case-by-case basis. Consequently, Royals Rent a Car may provide full refunds or future vouchers. Furthermore, we prioritize your safety during unforeseen national emergencies. Therefore, contact our 24/7 support team immediately during such events.